Wednesday, May 28, 2008

Epoxy floors

I was tasked today by a customer to find a grinding wheel that would take off epoxy from a floor. I found this little gem of an article about epoxy coated floors. The article goes into depth about the the problems that can happen with epoxy coated floors. They say that 70% of all problems with epoxy floor coating is preparation. At the bottom of the page is another link for Epoxy 101. It is a useful read. There are too many little links on the page to list all. But, if you are wanting to have a little knowledge about epoxy floors, have fun reading through all the pages.

Tuesday, May 6, 2008

For Men

I usually don't add much trivial stuff to my blog. Well, maybe the boat on occasion. But I read a little thing today. It was The 75 Skills Every Man Must Master. It had things I agreed with and some I didn't. I know most of the skills but not all. Maybe they are the unimportant ones. It is good advice all in all though. So, take the time and read it, you may actually like it too.

More on the boat



I thought I would throw a little update on the boat building. I now have part of the front deck on. The loose planking you see in the picture is what will top the deck. It is on there loosely now. Eventually it will be screwed and epoxied down to the plywood that is underneath it.


You can see that I have flotation in part of the boat in the above picture. This picture is prior to placing the plywood substrate for the plank deck. I do not know if it will really work, but if someone is on the boat with me and asks if I added flotation, I can say yes. It will only give them comfort out of ignorance because I have no intention of adding water to the boat to test the buoyancy of the flotation that I have added. You can also see the tools that are carelessly left in the boat while I work on it. I mentioned in a previous post about if you are not good at fiberglassing then you need to be good at sanding. Well, I think I need fiberglassing classes or more practice because being good at sanding is not as much fun as you may think.

Anyway, I hope you enjoyed the update.

Thursday, May 1, 2008

Customer Appreciation Day

Yesterday we had our annual Customer Appreciation Day. BBQ was enjoyed. People were seen. It becomes a friendly event where people get to mingle with others in their profession. There are many different types of Customer Appreciation Days. They can be called many names. I happen to think that I help make ours successful. To make a CAD successful you need to do many things. There needs to be someone to organize the event. You need to have fliers. You need to promote it. If you want your vendors to help you, then you need to ask them for help. You need to PROMOTE it. The food has to be taken care of. I do not think it matters what type of food, but you need to have something that people in your area like and eat. It must be promoted by everyone at your location. Pass out the fliers with deliveries. Put fliers in invoices. When someone comes to purchase something, tell them about it. I think all this works fine. I have found that the best thing to do along with all the other promotions, is the phone call from the person that the customer most likely identifies with. It is not just a single phone call a week in advance, but two very important phone calls. The phone call the day before and the phone call on the day of. You do this because people forget. The goal is to let people see your wares and to have a good time and a good meal. It always helps sales when customers think of you in a positive way. While it is going on, shake hands, smile and be positive. It will be worth it.