Wednesday, February 6, 2008

Adding to the Sale

"Do you need anything else?" or "Do you need any product a to go with your order?" One is letting the customer think of something he made need. The other is being specific for something the customer may have forgotten that he needs. When you are in sales you are always selling. It is not necessarily a hard selling technique but you always need to be trying to help the customer and ultimately yourself. Sometimes people will order what they need, but not the little things that go along with it. It does a customer no good to have a product that you deliver, only to find out he needs something else to work with it. So, building the order with something that is useful to the end user is saving the customer time and money because he doesn't have search around for other items that he could have ordered from you to begin with.

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